Legal & Support

Terms & Frequently Asked Questions

Please review the service agreement for the IDCraft Online ID Card System. Continued use of the service constitutes acceptance of these terms.

Service Agreement

1 Scope of Use

  • Provided for schools, colleges, offices, and authorized institutions only.
  • Subscription implies agreement to comply with all terms and conditions.

2 Subscription & Renewal

  • Annual fee is NPR 2500/-, non-refundable once service is activated.
  • Valid for one academic year from activation. Must be renewed before the end of Chaitra for uninterrupted access.

3 Institutional Responsibility

  • Institution is solely responsible for the accuracy of all data (names, photos, details).
  • Provider is not responsible for errors from incorrect data entry or poor-quality photos.
  • Login credentials must be kept confidential. Institution is responsible for all account activity.

4 Service Provision & Data Backup

  • The system is a digital tool for ID card generation. Printing is not included unless separately agreed.
  • Provider may update or modify features without prior notice.
  • Provider is not liable for service interruptions (internet issues, server maintenance, power failures).
  • Data is handled with care; however, institution must maintain its own data backups. Provider is not responsible for lost data.

5 Termination Policy

  • Unauthorized use, resale, duplication, or misuse is strictly prohibited and may result in immediate termination.
  • Provider reserves the right to suspend or terminate services if the system is used for unlawful, misleading, or unethical purposes.
  • Continued use after updates constitutes acceptance of the revised terms.